Protecting your personal information is a priority. This Privacy Policy explains what information is collected, why it is collected, and how it is protected.
Information we collect
When you communicate with Vox by Sophie, including through the contact form, by email, or as part of a project, certain personal information may be collected.
This information may include:
your first and last name;
your company name;
your email address;
your phone number;
any information you choose to include in your message.
The website may also automatically collect certain technical information, including:
your IP address;
the type of browser you use;
the pages you visit;
information related to cookies.
Why Do We Collect This Information?
Personal information is used only to:
respond to your inquiries;
prepare quotes and contracts;
schedule and conduct recording sessions;
issue invoices and manage administrative follow-up;
improve your browsing experience on the website;
comply with applicable legal requirements.
Your information is never sold or rented to third parties.
Protection of voice recordings
Audio files created as part of a project are treated confidentially.
Unless the client has provided explicit written authorization, no voice, recording, or audio track will be:
resold;
rented or licensed to another party;
transferred to a third party;
used to train an artificial intelligence system;
used for voice cloning or any similar technology.
When the involvement of a partner is necessary for example, a sound engineer or editor—only the files required to complete the project will be shared.
Retention of personal information
Personal information is retained only for as long as necessary:
to provide the services;
to comply with tax, accounting, and legal obligations;
to protect the business’s rights in the event of a dispute.
Files that are no longer required are securely deleted.
Your rights
In accordance with applicable laws, including Quebec’s Law 25 and, where applicable, the General Data Protection Regulation (GDPR), you may:
request access to the personal information we hold about you;
request correction of inaccurate information;
withdraw your consent where consent is required;
request the deletion of certain information where permitted by law.
To exercise any of these rights, you may contact Vox by Sophie using the contact information provided on the website.
Comments
When you leave a comment on the website, the information entered in the comment form, your IP address, and browser information are collected to help detect spam.
Comments may be checked through an automated spam detection service.
The website uses cookies to improve your browsing experience.
These cookies may be used to:
remember your preferences;
facilitate login to your account, when this feature is available;
ensure the proper functioning of the website;
collect website traffic statistics.
You can adjust your browser settings to refuse some or all cookies.
Embedded Content from Other Websites
Some pages may include embedded content from external platforms, such as videos or posts.
These websites may collect information about you, use their own cookies, or track your interactions with their content, in accordance with their own privacy policies.
How Long We Retain Comments
Comments and their metadata are retained to help recognize and approve future comments more efficiently.
If the website allows users to create accounts in the future, information associated with a user’s profile may be viewed, edited, or deleted by the account holder, except for the account username.
Security
Reasonable administrative, technical, and organizational measures are implemented to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Vox by Sophie through the contact form or using the contact information provided on the website.
We use cookies to personalize content, provide social media features, and analyze our traffic. We also share information about your use of our site with our analytics partners. You can change your preferences at any time. For more information, please see our Privacy Policy and Cookie Policy.